Stanbic IBTC Pension Managers reaffirms commitment to quality customer service to retirees
Stanbic IBTC Pension Managers has reaffirmed its commitment to retirees welfare by delivering quality service to them and other stakeholders.
Olumide Oyetan, Chief Executive Officer of Stanbic IBTC Pension Managers, who spoke at the backdrop of a video currently circulating online showing a client at one of its offices who appeared distressed, said that the firm has since communicated with the client and successfully resolved the concern and processed his benefits within the established timeline.
He stated: “Our dedication to providing top-tier pension fund administration for both private and public sector employees is evident through our focus on timely payments and effective investment strategies.
“Currently, we disburse about N7 billion monthly to almost 80,000 retirees and have paid over N1.3 trillion to retirees since the inception of the Contributory Pension Scheme. With shareholders’ funds exceeding N60 billion, Stanbic IBTC Pension Managers is far above the regulatory minimum of N5 billion and well positioned to support our clients in achieving a secure retirement.
“Our priority is prompt payment, as it ensures our clients’ financial security in retirement. With a network of 40 branches nationwide, we guarantee accessibility to our services and support at the convenience of our clients,” Oyetan said.
